Most orders you place with Dr. Shrink, Inc. enter the shipping process fast so we can get your items to you as soon as possible.
If your order hasn’t shipped
You can cancel the order by contacting Dr. Shrink Customer Service at 800-968-5147 8AM – 5PM EST Monday through Friday for information on cancelling orders.
If your order has already shipped
Since orders in the shipping process cannot be modified, you’ll need to refuse delivery and contact Dr. Shrink Customer Service at 800-968-5147 8AM – 6PM EST Monday through Friday. You will be responsible for all associated shipping charges.
***ALL RETURNS ARE SUBJECT TO A 20% RESTOCKING FEE*** Refunds will be issued in the original form of payment within 5 – 7 business days of receiving the returned item(s) at our warehouse.
For any questions regarding any of our policies, please feel free to call 800-968-5147 or email us.